Frequently Asked Questions

  • How do I change my password?

  • How do I setup my security questions in case I forget my password?

  • How do I reset my password if I forgot it?

  • GOOGLE FILES: I'm leaving the district. How can I keep access to my files and make sure others have access to my files?

  • CACHE: How do I clear the cache on my device?

  • LOG IN: What do I do if I have log-in issues?

  • POP-UPS: How do I clear a pop-up blocker on Chrome?

  • WIFI: Can I connect my personal device to the district network?


    Mike Gravlin
    Director of IT

    Lydia Smith
    Administrative Assistant


    TECH SUPPORT (Apoyo Técnico) 

    Hours: 7:00 am to 3:00 pm, Monday through Friday excluding holidays

    Phone: 760-966-4444 (English), 760-966-4443 (Español)

    Online: To create an online Service Desk request (Help ticket):

    1. Log into the Oside Portal
    2. Select the "Service Desk" tile

    Remote Assistance:
    When directed by OUSD Tech Support, please click the image below to download and run the OUSD Remote Support app.

    OUSD remote support logo